At 2jj we take your privacy seriously. This policy explains exactly what information we collect when you use the platform, why we collect it, how it is stored and who — if anyone — it is shared with.
All personal and payment data is encrypted in transit and at rest. We do not cut corners on data security.
2jj does not sell, rent or trade your personal data to any third party for marketing or commercial purposes.
You can request access to your data, ask for corrections or request deletion at any time through our support team.
Promotional communications can be opted out of at any point from your account settings or by contacting support.
Summary: 2jj collects only the data needed to run your account, process payments in PKR and keep the platform secure. We do not sell your data. You can ask us what we hold about you at any time. Full details are below — we have written this policy in plain language so it is actually readable.
This Privacy Policy applies to 2jj — the online gaming and entertainment platform available at 2jj.onl and through the 2jj mobile application. It explains how we collect, use, store and protect the personal data of people who register accounts, visit the website or interact with any part of the 2jj platform.
By creating a 2jj account or using the platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not use 2jj.
This policy should be read alongside our Terms and Conditions, which set out the overall rules governing use of the platform. Where there is any conflict between this policy and the Terms and Conditions on matters of data, this Privacy Policy takes precedence.
We may update this policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this page periodically, particularly if you are a registered player.
We collect different categories of personal data depending on how you interact with 2jj. The main categories are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (if requested for verification) | During registration or identity verification |
| Contact Data | Email address, mobile number | During registration |
| Account Data | Username, encrypted password, account preferences, bonus history | During registration and ongoing use |
| Financial Data | Deposit and withdrawal history, PKR transaction amounts, payment method reference (not full card or wallet details) | When making deposits or withdrawals |
| Usage Data | Games played, session duration, bets placed, wins recorded, bingo rooms visited | During platform use |
| Technical Data | IP address, device type, browser, operating system, app version | Automatically on each visit |
| Communications Data | Support queries, chat messages, feedback submitted to 2jj | When you contact support or use chat features |
We do not collect sensitive personal data such as biometric information, health data or political or religious views. We do not collect full payment credentials — JazzCash, Easypaisa, Raast or bank account numbers are handled by the respective payment processors, not stored by 2jj directly.
2jj collects data through the following means:
We process your personal data only for legitimate and clearly defined purposes. We do not use your data for anything beyond what is described here without obtaining your specific consent first.
Promotional messages: If you do not want to receive promotional emails or SMS from 2jj, you can opt out at any time from your account notification settings or by contacting support. Opting out of promotions does not affect transactional communications about your account, deposits or withdrawals.
All deposits and withdrawals on 2jj are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. Each of these payment methods has its own privacy policy and data handling practices that apply when you transact through those channels.
What 2jj receives from payment processors is confirmation of transaction status and a reference number — not your full account credentials, PIN or card number. We store transaction references and amounts in your account history for auditing, dispute resolution and responsible gaming monitoring purposes.
When you request a withdrawal, we may ask you to confirm the payment method the funds should be sent to. This confirmation step is part of our fraud prevention process — funds are only sent to payment accounts associated with your registered identity.
Your financial transaction history on 2jj is visible to you in full within your account. If you believe any transaction record is incorrect, contact our support team with the relevant date and amount and we will investigate.
2jj does not sell, rent or trade your personal data. We share data with third parties only in the following limited circumstances:
In all cases where data is shared with third parties, we take reasonable contractual and technical steps to ensure it is handled securely and only for the stated purpose.
We keep your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods we apply are as follows:
When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
2jj takes data security seriously. We implement technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These measures include:
While we do everything reasonable to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Use a strong, unique password for your 2jj account and do not share it with anyone — including people claiming to be 2jj staff. Our support team will never ask for your password.
Security reminder: If you receive any message claiming to be from 2jj that asks for your password, payment PIN or full CNIC number, do not respond. Report it to our support team immediately. Legitimate 2jj communications will never ask for this information.
2jj uses cookies and similar technologies on the website and in the app to make the platform work correctly and to understand how it is being used. Here is a plain-language breakdown of what we use:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 2jj but may affect some personalisation features. Note that the 2jj app uses equivalent device-level storage mechanisms rather than browser cookies.
You have the following rights in relation to the personal data 2jj holds about you. To exercise any of these rights, contact our support team through the Help section of the platform:
We aim to respond to all data rights requests within 30 days. In complex cases we may require additional time, in which case we will notify you of the expected timeline.
2jj is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that an account has been registered by or on behalf of a person under 18, that account will be immediately closed and any data associated with it will be deleted.
If you are a parent or guardian and believe that someone under 18 in your household has created a 2jj account, please contact our support team immediately with the account username. We will investigate and take appropriate action without delay.
We encourage parents and guardians to make use of parental control software to restrict access to gaming platforms on shared or family devices. 2jj cannot be held responsible for underage access resulting from inadequate device security at the household level.
We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to how we communicate our data practices. When we make significant changes, we will update the "Last updated" date at the top of this page and, where the changes materially affect your rights or how we handle your data, we will make reasonable efforts to notify registered players directly via account notification or email.
We encourage you to review this page periodically. Your continued use of 2jj after updated terms have been posted means you accept those changes. If you do not agree with any updated version of this policy, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 2jj has handled your personal data, please get in touch with our support team through the Help section of the platform.
When contacting us about a privacy matter, please include your registered username and a clear description of your request or concern. This helps us locate your account data and respond accurately. We aim to acknowledge all privacy-related queries within two business days and to resolve them fully within 30 days.
Data contact: Reach the 2jj support team via the Help section of the platform. For privacy and data requests, mention "Data Request" in your query subject so it is routed to the right team. You can also visit our FAQ page for answers to common questions about accounts and data.
We have built privacy protection into the core of how 2jj operates — not as an afterthought.
We collect only what is genuinely needed to run your account, process PKR transactions and keep the platform secure. If we do not need a piece of information to serve you, we do not collect it.
Your JazzCash, Easypaisa and Raast credentials are handled by those platforms directly. 2jj receives only a transaction reference — never your account PIN, wallet password or card number.
2jj does not use advertising networks or third-party trackers that profile you across the web. Analytics data we collect stays within 2jj's own systems for platform improvement only.
Every connection to 2jj — whether on browser or app — uses TLS encryption. Sensitive data stored on our servers is also encrypted at rest, adding a second layer of protection.
Want to know exactly what data 2jj holds about you? Just ask. Our support team will provide a full data summary within 30 days of your request — no fees, no complications.
If you close your account and want your data removed, we will honour that request for all data we are not legally required to retain. Your data does not linger after your relationship with 2jj ends.
Your privacy is protected, your PKR payments are secure and your data stays yours. Join players across Pakistan already enjoying slots, fish games, bingo and more — with full confidence that 2jj handles their information responsibly.